Shelley
Membership Operations Manager
Shelley serves as the Membership Operations Manager at Next Level Concierge Care. Shelley oversees new member onboarding, ongoing member relations, patient scheduling, and coordination of specialist referrals. She brings dedication and high-level organizational skills to ensure every member receives seamless, personalized care from day one.
In her previous background at a leading national advertising agency, she was known for relationship building and strategic thinking. She has an extensive record of delivering outstanding results in client-focused environments
Valerie
Healthcare Administrative Coordinator | Medical Esthetician
Valerie is an experienced healthcare professional with over 15 years in medical administration and aesthetics. She currently works as a Healthcare Administrative Coordinator at Next Level Concierge Care, where she manages front and back-office operations.
Previously, she served as a Clinic Coordinator supporting a team of physical therapists. Her background also includes over a decade as a Medical Esthetician, specializing in advanced skincare treatments, client education, and product sales.
Known for her organization, communication skills, and patient-first approach, Valerie brings professionalism and care to every role she takes on.